I met Katja, a dynamic, full of life Compliance Expert, in mid-2018 at a compliance summit.
The two of us hit it off right away: she told me that she works for a global hotel chain and is looking for a fresh approach in communicating compliance concepts / principles to her colleagues at 2019 kick-off meeting.
I showed Katja various props that I had created for previous compliance training sessions; they all have two common objectives:-
- Visualize abstract legal/compliance concepts, even making them tangible; and
- Create engaging narrative and messages that stick
Cliché as it may sound; Katja’s eyes were fixed on “the ring”; specifically, a miniature circular floatation device aptly called the “Think… so you won’t sink” life ring. A company’s code of conduct and ethical operational guidelines are inscribed on the life ring’s surface; the twist is that they are chiefly expressed by relatable illustrations rather than by words.
I am thankful that Katja finds the “floatie” concept intriguing. She and her team then went on their own creative process to craft a ring that is not only bright and shiny, but also offers practical guidance to her colleagues to stay afloat charting growth through sometimes choppy corporate waters.
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Let’s continue to PUT the COOL in COOmpLiance!